VivaBenefits guides employees through complex benefits.
Clear guidance from open enrollment through COBRA and claims, when employees need benefits answers most.
Plan enrollment
At annual enrollment, employees make the year's biggest benefits choices with limited help. VivaBenefits reviews each person's options, weighs plan costs against household needs, adds dependents, and submits FSA and HSA elections.
- Plan comparisons tailored to coverage tier and expected employee usage
- FSA and HSA election help with contribution limit guidance
- Add a spouse, domestic partner, or child as a dependent
- Per-employee deadline reminders and enrollment tracking
Claims help
Employees explain what happened in everyday language. VivaBenefits selects the carrier and claim type, then files programmatically for the employee. No paper forms, portal searches, or HR emails asking whether a claim went through.
- In and out-of-network medical claims
- FSA-eligible reimbursements
- Claim status monitoring and follow-up when delays occur
- Plain-English interpretation of EOBs
COBRA and qualifying events
Marriage, birth, job loss, or loss of other coverage can trigger a 30 to 60 day enrollment window that employees may miss if unaware. VivaBenefits identifies qualifying life events, explains choices and deadlines, and guides departing employees through COBRA election.
- Add spouse or domestic partner coverage
- Enroll a new child during the qualifying window
- COBRA election guidance and departure notice generation
- Other coverage loss qualifying employees for mid-year enrollment
New hire onboarding
New hires ask the most benefits questions during their first 30 to 60 days, while HR is handling onboarding. VivaBenefits answers those questions consistently around the clock, without depending on HR availability.
- Guided initial benefits enrollment for new hires
- Plan selection and comparison help during enrollment
- Benefits FAQ from coverage start through first claims
- Available beyond business hours when questions arise
See your plan documents in action
Bring carrier documents to the onboarding call. We tailor VivaBenefits to your plan and have it live before you leave.